Voice engineer - chief officer Job at NameCoach, San Francisco, CA

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  • NameCoach
  • San Francisco, CA

Job Description

About Namecoach

For the past decade, Namecoach has worked with universities, enterprises, and global platforms to help people pronounce names correctly across languages and cultures. And we built the largest verified pronunciation dataset of its kind, combining human recordings, phonetic transcription, and machine learning.

We're now building , a pronunciation intelligence platform for voice AI. Voice agents are proliferating, but they all break on the same problem: names and out-of-vocabulary words.

We've closed our Series A; a bridge round to Series B is in motion. The voice AI moment is now, and we're positioned uniquely well for it.

Why this role, why now

Voice AI deployment is exploding, but every conversational AI product breaks on the same problem: names and OOV words. A patient relations agent's TTS bot mispronounces "Atorvastatin." A university enrollment assistant butchers "Saoirse." Voice agents lose trust the moment they get a name or word wrong, and the TTS providers building these models can't easily fix it.

We can. Our pronunciation data, verified by humans across languages for over a decade, is the critical proprietary asset which Euphonia turns into a drop-in pronunciation layer. The technical challenge is building the AI systems that turn that data into compounding pronunciation quality — across voice AI agents, customer integrations, consumer products, and the broader pronunciation-reliability problem space.

What you'll do

The work spans the AI side of Namecoach — wherever applied AI, speech AI, and pronunciation intelligence meet our product surface. The list below is illustrative. You'd weigh in on priorities with the founder, and the mix will shift as the company grows.

Core pronunciation AI for Euphonia. Build the AI systems that learn from corrections and improve pronunciation predictions and controls. Concretely: fine-tune G2P and pronunciation models on our proprietary dataset (millions of verified audio pronunciations and phonetic spellings); build multi-model AI validation pipelines that produce confidence scores and model provenance; design data architecture for verified pronunciation entries that persist and reuse high-confidence results; build context-aware ranking systems that pick the right pronunciation given identity, locale, and prior confirmations; and develop related proprietary work we'll cover in the defense round. This is our flagship work and where you'd likely start. We'll go deeper in the take-home and the defense round.

Voice AI platform integrations. Build MCP-style integrations and SDKs so developers building on voice infrastructure and orchestration platforms can drop in Namecoach pronunciation quality with a few lines of code.

Enterprise customer work. Implementation work for current partners and customers, ranging from the Fortune 500 to famous sports organizations. Sometimes deeply technical (fine-tuned models on customer-specific name data, on-prem deployments), sometimes scrappy (one-off audits, hand-transcribing IPA for a high-stakes customer launch).

Pronunciation benchmarks. Voice AI lacks an authoritative measurement framework for pronunciation reliability across providers, locales, and word categories. We want our team to define one — see the Publish and position as an expert section below.

Reverse-mode pronunciation coaching. Same underlying tech, applied in reverse: a human attempts a name, the system gives per-phoneme feedback. Use cases include ceremony announcing, customer-facing role prep, language learning, and onboarding.

Internal AI tooling and agents. Help Namecoach itself operate as an AI-native company. We're small; we want someone who builds agents, automations, and internal tools that multiply everyone's leverage — operational dashboards, knowledge-graph RAG systems, growth-loop automations, and beyond.

Consumer product experiments. We have a small backlog of consumer-facing ideas (Namecoach for Individuals, name-search Chrome extension, etc.). If you want to ship a consumer-facing AI product or features for them, there's room.

The 80/20 rule applies throughout: ship product 80% of the time, do targeted research and writing that builds individual and company expertise the other 20%.

How we ship

AI-assisted development is our default working style — Claude Code, Cursor, agent frameworks, and the modern agentic stack are the primary interfaces to writing code at Namecoach. This applies across everything we ship: internal tools, POCs, customer demos, and production product features alike. The CEO ships this way today, and we want you to as well — ideally pushing the team's leverage further than we currently do.

If you're already shipping with these tools as your primary development interface, you'll be at home.

Get close to the data

Pronunciation quality requires actually-close-to-the-data work — sometimes that means listening to dozens of audio clips, hand-transcribing IPA and Namecoach-format phonetics, or tracking down why a single customer's name set is broken. We need someone who finds this clarifying rather than tedious. Some weeks you'll be deep in customer-specific work; other weeks on core AI infrastructure. Both matter. People allergic to the messy parts of real-world data don't tend to succeed here.

Publish and position as an expert

Pronunciation reliability in voice AI is an emerging measurement problem — there's no agreed-upon benchmark or widely-used canonical evaluation framework. We want our team to be the authoritative voice on this, both because it's good for the field and because it's good for the company.

We'd support you in:

  • Publishing technical blog posts on what's under our hood, how baseline systems compare (frontier LLMs and older TTS providers), and what we've learned from production
  • Authoring or co-authoring papers — benchmarking studies, applied-ML methods papers, position pieces on pronunciation reliability as a measurement problem
  • Speaking at industry conferences and meetups
  • Open-sourcing benchmark datasets and evaluation harnesses where it makes strategic sense
  • Building public-facing artifacts (leaderboards, drift dashboards) that position you and Namecoach as experts

Trajectory and growth

For the right candidate, this role offers a potential path to Chief AI Officer as the company grows. We're equally open to hiring a more senior AI leader above this role over time, depending on company growth and the right candidate's interests — and we'd discuss this openly with you as we go. Your trajectory depends on you, the company's growth, and the shape of our broader AI organization. We aim to be transparent about all three throughout.

Who we're looking for

We're more interested in evidence than years. A senior IC at a voice AI startup, a mid-level engineer with a strong public portfolio, a founding engineer at a fast-monetizing AI startup, or a scrappy student or recent grad with serious voice AI side projects — all credible candidates. What we want to see: code, projects, papers, blog posts, anything that shows you ship and that you understand voice AI / phonetics / ML in production-relevant ways.

Strong candidates will have most of the following:

  • Production-quality experience with applied ML on speech, language, or audio problems (paid work, school projects, open-source contributions, etc.)
  • Comfort with grapheme-to-phoneme modeling, IPA or similar phonetic representations, and at least one of: pronunciation modeling, ASR, TTS, or related speech systems
  • Hands-on practice with PyTorch, TensorFlow, JAX, or similar modern ML frameworks, and the HuggingFace ecosystem
  • Experience with model training pipelines and experiment tracking tools (MLflow, Weights & Biases, or similar)
  • Familiarity with ranking, recommendation, or probabilistic inference systems
  • Genuine fluency in modern agentic dev tools — Claude Code, Cursor, agent frameworks — as a primary development interface, plus evidence of having built your own internal tooling, agents, or workflows
  • Working knowledge of human-in-the-loop ML, active learning, or feedback-driven model improvement
  • Ability to explain technical work to non-experts in writing and on screen-share, calibrated to the listener
  • A bias toward shipping over perfecting
  • Willingness to get hands dirty with raw data — audio, IPA, customer-specific edge cases
  • Self-direction — you set the bar for "looking at best practices" without being told

Bonus experience

  • Background in computational linguistics, phonetics, or speech science (academic or industry)
  • Public writing, talks, conference papers, or open-source work on speech AI, voice agents, pronunciation, or related
  • Multilingual NLP or pronunciation
  • Identity resolution, entity matching, or knowledge graphs
  • Founding-engineer experience at an early-stage AI company

Compensation and engagement structure

  • Cash: $30–120/hr depending on experience, seniority, geographic market, and outcome of a 1-month paid trial. For senior candidates we're explicitly open to structuring more equity in exchange for lower cash, or higher cash with a standard equity grant.
  • Equity: offered after the trial month, sized to role and conversion. Standard range 0.25–1.0% NSO grant with 4-year vesting and 1-year cliff for the right fit. Larger grants (up to ~1.5%) available for senior candidates who elect a lower-cash structure, or for the right person growing into CAIO.
  • Hours: initially 20–30 hrs/wk, flexible scheduling around weekly synchronous touchpoints
  • Geography: open — we work the timezone overlap, you set your hours
  • Engagement form: 1099 contractor to start; we can discuss other structures if fit warrants

Our hiring process

  1. 30-minute intro call with the founder
  2. Paid take-home — build a small pronunciation evaluation system on a held-out dataset we provide. Full brief shared after the intro call. ~4–6 hours of work, $400 flat, paid on submission regardless of outcome.
  3. Defense round — 45–60 min walkthrough of your take-home where we dig into your choices together
  4. 1-month paid trial — real work on real problems, ~20 hrs/wk, trial hourly rate set during the defense round based on seniority (typically $30–75/hr)
  5. Decision — at the end of the month, we either offer a continued contract with equity, or part ways with a closing bonus and a referral

We move fast. From first call to trial start: target 2–3 weeks.

How to apply

If you're applying through a platform, follow that platform's process. Either way — directly or via platform — please also include:

  • A short note (3–5 sentences) on what drew you to this specific role
  • A link to one piece of work you're proud of (code, writing, project, paper, demo, anything)
  • Optionally: CV or LinkedIn — we'll read them if you send them

Direct applications: email hiring+wellfound@name-coach.com .

Job Tags

Hourly pay, Contract work, For contractors, Flexible hours, Shift work

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