Dispatcher (Oil & Gas / Industrial Staffing) - Houston, TX Job at Sideworx Connect USA, Houston, TX

L01rTjhRM2tUSjZNNzd6WmVBN2ZWaE5BdVE9PQ==
  • Sideworx Connect USA
  • Houston, TX

Job Description

Department: Operations / Dispatch

Reports to: Operations Manager / Branch Manager

Location: Houston, TX (in-office; some after-hours/on-call as needed)

Job Type: Full-Time (can discuss contract-to-hire)

About the Role

We're hiring a Houston-based Dispatcher to coordinate field personnel, job orders, and day-to-day execution for oil & gas and industrial projects. This role is the hub between the client, the field workforce, and internal recruiting—keeping schedules tight, communication clear, and problems solved fast.If you're calm under pressure, strong on the phone, and naturally organized, you'll do well here.

What You'll Do

  • Dispatch and schedule field personnel to job sites based on skills, location, and availability
  • Confirm worker readiness (site requirements, PPE, reporting instructions, travel details)
  • Communicate job details clearly by phone/text/email and reduce no-shows/fall-offs
  • Handle last-minute changes: call-outs, extensions, early releases, and urgent fills
  • Maintain accurate dispatch notes, worker status, and job updates in the ATS/dispatch tracker
  • Coordinate with recruiting to prioritize sourcing for urgent orders and upcoming projects
  • Provide clients with real-time updates on ETAs, replacements, and manpower coverage
  • Support incident/escalation communication (site issues, delays, conflicts) and route to leadership as needed
  • Assist with timesheet/time-tracking coordination and basic documentation follow-up

Required Qualifications

  • Dispatching experience (staffing, oilfield services, logistics, transportation, or similar)
  • Oil & gas / industrial environment familiarity (understands field expectations and urgency)
  • Strong communication skills—clear, direct, professional with clients and workers
  • High attention to detail (names, times, locations, requirements—no missed steps)
  • Comfortable with high call/text volume and rapid prioritization
  • Based in  Houston, TX

Assets (Nice to Have)

  • Experience dispatching roles like: operators, drivers, techs, mechanical/pipe trades, turnaround crews
  • Familiarity with onboarding/compliance steps (drug tests, background checks, site orientations)
  • Experience using an ATS or dispatch tools (Breezy or similar)
  • Bilingual English/Spanish

Schedule / Working Conditions

  • Standard schedule is Monday–Friday with flexibility
  • Some early mornings, evenings, and occasional weekend/on-call coverage depending on project demand
  • Fast-paced environment—success is measured by fill rate, response time, and client satisfaction

To apply: Send your resume and a short note on the type of teams you've dispatched (industry, crew size, and shift patterns).

Job Tags

Full time, Contract work, Work at office, Monday to Friday, Shift work, Afternoon shift, Early shift

Similar Jobs

All Med Express

Delivery Driver/Independent Contractor Job at All Med Express

 ...leader and business partner for pharmaceutical deliveries, seeks delivery couriers interested in independently contracting with All-Med for pharmaceutical delivery...  ...opportunities to contract with independent contractor business couriers to meet the high-demand delivery... 

Compass Group

FOOD TRANSPORTER/DELIVERY DRIVER (FULL TIME) Job at Compass Group

 ...We are hiring immediately for full time FOOD TRANSPORTER/DELIVERY DRIVER positions. Location: Wolfgang Puck Catering - 6801 Hollywood Boulevard, Suite #513, Los Angeles, California 90028. Note: online applications accepted only. Schedule: Full time schedule... 

Boston University

STUDENT SERVICES ADMINISTRATOR, School of Social Work, Student Services Job at Boston University

 ...Boston University School of Social Work (BUSSW) seeks a dedicated Student Services Administrator to support our diverse student population. In this role, you will guide students on academic and program-related matters including course selection, graduation requirements... 

Gpac

Oral Surgeon Job at Gpac

Growing practice is seeking an experienced Oral Surgeon to join their team. They offer their associates the opportunity to learn and collaborate with their team of experienced dental professionals, the autonomy to provide high quality care that is convenient and comfortable... 

LeadZLoco

CDL-A Dedicated Truck Driver - Advance Auto (JB Hunt - Kutztown PA | Tier 1) Job at LeadZLoco

 ...seeking a dependable CDL-A truck driver for JB Hunt, based in Kutztown PA | Tier 1. Primary Responsibilities Route / Lane: Advance Auto Parts Kutztown, PA Details: Position Type: Regional | Full Time | CDL Class: A | Minimum Experience: 3 months | Drivers Needed:...